Privacy

This page explains how Magic Mango handles your personal information, what data we collect, why we need it, and how you can manage your rights. We treat privacy seriously because trust matters in online gaming.

Responsible Gambling

Gambling should be a form of entertainment, not a way to earn money. If you feel it is becoming something more, support is available.

Magic Mango offers tools to help you stay in control:

- Deposit limits: Set daily, weekly or monthly caps on how much you can deposit. - Loss limits: Restrict the total amount you can lose over a chosen period. - Session time limits: Choose how long you can play in one sitting. - Reality checks: Receive pop-up reminders showing how long you have been playing. - Cooling-off periods: Take a break from 24 hours up to six weeks. - Self-exclusion: Close your account for a minimum of six months.

All limit reductions apply immediately. Increases require a 24-hour waiting period to prevent impulsive decisions.

Warning signs of problem gambling include chasing losses, lying about how much you spend, or gambling to escape problems. These are common and nothing to be ashamed of. Free, confidential help is available through independent services such as GamCare, Gamblers Anonymous, and national self-exclusion registers like GAMSTOP.

Accounts are only open to players aged 18 or older. We verify age and identity during registration. If you share a device with minors, consider installing blocking software like Net Nanny or K9 Web Protection to restrict access.

Terms and Account Rules

You must be at least 18 years old and legally allowed to gamble where you live to open an account. Only one account per person is permitted.

When you sign up, we ask for basic personal details. Before your first withdrawal, we carry out identity and address checks. This is standard practice to prevent fraud and money laundering.

Bonuses come with clear conditions: wagering requirements, eligible games, expiry dates, and maximum cashout amounts. Attempting to exploit bonus rules may result in offers being voided.

Inactive accounts (no login for 24 months) may be closed after notice. Fair play is required. Using bots, colluding with others, or filing false chargebacks breaches our terms.

If you have a complaint, contact our support team first. Unresolved issues can be escalated to the relevant regulatory body overseeing our operations.

We may update these terms. When we do, we will notify active players by email or via a message when you next log in.

Data Collection and Use

We collect several types of information:

- Identity data: Name, date of birth, address. Needed to confirm you are of legal age and eligible to play. - Contact details: Email and phone number. For account updates and security alerts. - Payment information: Card or e-wallet details. Processed securely by third-party providers; we do not store full payment credentials. - Technical and usage data: IP address, device type, pages visited. Used to detect fraud, improve site performance, and ensure fair play.

We process your data under lawful grounds: to fulfil our contract with you, comply with legal obligations, or based on legitimate interests such as preventing crime.

Your information is shared only with trusted partners: payment processors, identity verification services, and regulators when required by law. We never sell your data.

Records are kept for five years after account closure, as mandated by anti-money laundering regulations.

Your Privacy Rights

You have the right to:, Access a copy of the data we hold about you., Correct inaccurate or incomplete information., Request deletion of your data, subject to legal retention requirements., Obtain your data in a portable format., Object to certain types of processing, such as marketing.

To exercise any of these rights, contact our data protection team through the secure message system in your account.

Cookies and Tracking

Our site uses cookies:

- Essential cookies: Keep you logged in and maintain game state. These cannot be disabled without breaking core functions. - Analytics cookies: Help us understand how visitors use the site so we can fix issues and improve navigation. - Marketing cookies: Used by advertising partners to show relevant offers. These require your consent.

You can manage cookie preferences via the banner that appears on your first visit or later through your account settings.

Security Measures

All data sent between your device and our servers is encrypted using TLS 1.2 or higher. Access to personal information is restricted to staff who need it for their role, and all systems undergo regular security testing.

Questions about privacy? Reach out through your account’s secure messaging feature. We respond within three business days.